Brief:Facebook unveiled Facebook Shops, a new feature to help small businesses in the U.S. turn their social media profiles into digital storefronts. Businesses can set up a single online store for cu

Dive Brief:App downloads surged to record highs in April for home improvement retailers The Home Depot, Lowe's and Menards, according to a new report by Apptopia. Home Depot's app led the way

If there was a time for Amazon to shine, a pandemic that has forced the temporary closure of nearly all physical stores would seem to be it. Instead, on Tuesday, just days after CEO Jeff Bezos publish

Dive Brief:Macy's is "exploring numerous options to strengthen our capital structure," the company told Retail Dive on Monday. A spokesperson didn't address whether the departme

very department store in America, from the low end to the high, has tried some way to drag the retail concept into the 21st century. It's a monumental task, considering the model was born in the 1

It seems like digital sales should benefit retailers during a global disease outbreak. For many, health and safety concerns extend to those operations too.As the COVID-19 pandemic reaches more communi

With Siri, Alexa and Google voice assistants, help is just a command or question away. The convenience with such technology should, in theory, be appealing to consumers. Research suggests not so much.

The KOL bubble is real. The number of KOLs has ballooned over the past few years, and with it, more than 5,000 Multi-Channel Networks (MCNs) have emerged acting as a bridge between the client and a KO